The Medical Office Support Specialist program provides learning opportunities which introduce, develop, and reinforce academic and occupational knowledge, skills and attitudes required in today’s medical offices. Medical Office Support Specialists answer the telephone and keep records of callers, schedule appointments, greet patients, and interview patients to gain needed information.
Students may enter the Medical Office Support Specialist certificate program any semester. A full-time student can complete this program in 2 semesters. To graduate, students must earn a minimum of 13 semester credit hours.
Employment Outlook
Career Traits/Requirements
Individuals wanting to enroll in the Medical Office Support Specialist certificate program must be able to work in an office setting, type and produce business documents, be a fast and accurate typist, show initiative, work with people, work as a team member, multi-task, display a professional appearance, work with computers and computer application software, and have a strong work ethic.
Employment Opportunities
Graduates of the Medical Office Support Specialist certificate program are prepared for employment as office assistants in many different types of office environments with emphasis placed on computers, office procedures, word processing, and accounting. Instruction and practical application of learned skills provide a broad occupational background which appeals to prospective employers.
Program Costs
Tuition & Fees: $1,962.00
Books & Supplies: $600.00
(Costs are estimated and are subject to change.)
HOPE Career Grant: The HOPE Career Grant, formerly known as the Strategic Industries Workforce Development Grant, is available to HOPE Grant-qualified students who enroll in select majors specifically aligned with one of 12 industries in which there are more jobs available in Georgia than there are skilled workers to fill them. To qualify, an OFTC student must be fully admitted to the college, enrolled in one of the approved programs and receiving the HOPE Grant for the same term. The amount of the HOPE Career Grant award is a fixed amount for each term of enrollment:
- 9 or more credit hours – $500/semester
- 3-8 credit hours – $250/semester
- 1-2 credit hours – $125/semester
- Commercial Truck Driving – $1,000 one time award
High School students in dual enrollment and joint enrollment are NOT eligible for HOPE Career Grant.
Admission Requirements
OFTC may accept a student’s official entrance score on the following validated assessment instruments if the scores meet the required minimums:
- COMPASS/ASSET,
- SAT,
- ACT,
- PSAT,
- PACT,
- Accuplacer/Accuplacer Next Generation/Companion,
- HOPE GPA after completion of 10th grade of 2.6 or higher, or High School GPA of 2.6 (for occupational programs), or 2.0 for Workforce Entry Level programs, or GED.
The College may accept transfer credit for other courses according to the College’s transfer policy.
Curriculum
Occupational Courses
| ALHS 1090 | Medical Terminology for Allied Health Sciences | 2 | 30 |
| MAST 1010 | Legal and Ethical Concerns in the Medical Office | 2 | 30 |
| MAST 1060 | Medical Office Procedures | 4 | 75 |
| MAST 1100 | Medical Insurance Management | 2 | 60 |
| MAST 1110 | Administrative Practice Management | 3 | 90 |
Program Pathway
Semester 1
| ALHS 1090 | Medical Terminology for Allied Health Sciences | 2 | 30 |
| MAST 1010 | Legal and Ethical Concerns in the Medical Office | 2 | 30 |
Semester 2